Shanon Schneider

Strategic and product-minded technology leader with over 20 years of experience building internal tools, automating workflows, and driving innovation across healthcare, fintech, and mission-aligned organizations. Adept at translating complex business needs into scalable, user-centered solutions. Proven success in cross-functional team leadership, agile product development, and full lifecycle implementation—from discovery to delivery. Passionate about building tools that matter and aligning innovation with impact.

Product Strategy & Requirements Roadmapping
Agile / Scrum / Cross-functional Leadership
Internal Tools & Workflow Automation
Stakeholder Engagement & Problem Solving
User-Centered Design and UX Testing
System Integration & Product Evaluation
Healthcare IT (EMR/EHR Systems)
Data-Driven Decision Making
Technical Writing & QA Collaboration
Faith-Based Ethical Leadership

What I Do

Organizational Leadership & Team Building

I cultivate high-performing, inclusive teams through thoughtful mentorship, clear communication, and a focus on growth. By empowering team members and fostering collaboration, I build resilient groups that deliver outstanding results.

Technology & Innovation

I identify, design, and implement innovative tech solutions that streamline operations, enhance performance, and position organizations at the forefront of digital transformation; ensuring technology choices iare cost-effective and future-ready.

Strategic Planning & Execution

I translate big-picture goals into actionable plans that align with organizational vision. My approach combines data-driven decision-making, stakeholder collaboration, and a deep understanding of market dynamics to drive sustainable growth.

Process Optimization & Operational Excellence

I excel at orchestrating complex initiatives, managing resources, and navigating competing priorities. By balancing strategic direction with hands-on oversight, I consistently deliver projects on time and within budget.

Testimonials

Wendi
Annabelle
Adylee
Isaac
Elianna
Family

Resume

12 Years of Experience

Experience

2009-2025
Greeley County Health Services

Chief Information Officer

+ Directed IT strategy and operations across critical access hospitals, clinics, and long-term care facilities.

+ Built and deployed internal tools including a Learning Management System, IT Support Desk platform, internal websites, and an employee review portal.

+ Led enterprise projects including EMR data migration, server virtualization, collaboration tools, and network-wide system upgrades.

+ Oversaw compliance (HIPAA Security Officer), cybersecurity, infrastructure, and vendor management while aligning IT with mission-driven healthcare outcomes.

+ Played a key role in securing and executing federal HIT grant initiatives.

2014-2024
Hictek

President & Founder

+ Delivered product-focused consulting for healthcare, education, government, and SMB clients; designing lightweight tools and systems that met high-impact needs within resource-constrained environments.

+ Designed and implemented infrastructure, automation, and EHR rollouts tailored to small teams with limited resources.

+ Built long-term technology partnerships that empowered rural communities with sustainable innovation.

2021-2022
Offsite Image Management

Regional Manager

+ Managed regional sales and client relationships for healthcare imaging solutions provider.

+ Generated new business opportunities while maintaining support for existing hospital and clinic clients.

+ Acted as liaison between technical teams and clients to ensure satisfaction and long-term retention.

+ Contributed to revenue growth and territory expansion by cultivating trust-based partnerships.

2011-2015
Western Kansas Frontier IT Network

IT Director

+ Provided strategic technology leadership for a multi-county healthcare IT consortium.

+ Developed in-house tools and systems to increase collaboration and reduce tech overhead.

+ Delivered training, guidance, and support to partner organizations.

2009-2011
Southwind Health Resources

Chief Technology Officer

+ Oversaw implementation and support of HIT systems across a regional health system.

+ Conducted large-scale EHR data conversion projects, ensuring accuracy and continuity.

+ Supported all enterprise applications from user endpoints to backend infrastructure.

2008-2009
JPMorgan Chase

Senior Test Lead

+ Led QA automation for eCommerce platforms; reduced manual QA workload by 67%.

+ Directed dispersed testing teams and improved release quality across fintech applications.

2003-2008
Washington Mutual

SQA Leadership Roles

+ Transformed business requirements into functional specifications for online banking products.

+ Collaborated with UX, development, and product stakeholders to launch top-rated financial platforms.

+ Improved defect detection, resource efficiency, and user alignment on high-traffic websites.

+ Built high-performing global teams, eliminated high attrition rate and created the best retention rate for offshore teams in the bank, 95%.

Volunteer & Leadership Roles

Vice President

Greeley County Board of Education (2011–Present)

Lead Pastor

First Baptist Church of Tribune (2013–Present)

Founder

theDoor Community Youth Program (2007–2017)

Certifications & Awards

Chartis

GCHS ranked Top 100 Critical Access Hospitals

CSTE

Certified Software Tester (lapsed)

CSQE

Certified Software Quality Engineer (lapsed)

WaMu.com

Ranked #1 (Gomez) and A+ by Bank Monitor

InfoWeek

#5 Technology Innovation Department Award

Education

1998
Wheaton College

BA, English Literature

Studied at Oxford University and Trinity College

Publications

Journal of Computing in Childhood Education

“Young Learner’s Reactions to Problem Solving…” (1992)

Washington Mutual

Empower® Users' Manual – Loan Origination System

Contact

Get in Touch

620-376-8686

Kansas/Colorado

Open to Remote & Hybrid

Let's Do Great Things